Redecor Faq

  • What are Season Pass quests?

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    The Season Pass Quests are special assignments that can be completed during a particular Season. Often they include tasks related to the Season’s theme.

    What are Season Pass challenges?

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    Season Pass purchase includes not only unique rewards and materials but also special Season Pass-themed challenges, which include valuable information, tips, and educational content about the Season Pass theme. These Season Pass challenges are only available for Season Pass holders.

    Can I access old season pass materials?

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    Unfortunately, at the moment, it is not basically possible to access previous seasons’ materials. However, sometimes it might be possible through special events, so keep eye on our news and social media posts!

    Do I loose all the season items when season changes?

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    Don’t worry – you will not lose any Gold Coins, Stars, Items, or Cash. The only thing that will change is that your level will go back to 0, and you will have to purchase the new Season Pass if you want access to the latest exclusive rewards and challenges😊

    When you purchase the Season Pass, do you get all the previous level rewards from that Season?

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    Yes, you do! If you, for example, are on level 10 when you purchase the Season Pass, you’ll get all the Season Pass rewards from level 1 until level 10. Of course, you’ll have access to the upcoming Season Pass Rewards as well!

    Bought season pass but I don’t have all the materials

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    With Season Pass, you don’t receive all of the rewards instantly, but while climbing up the levels. You can see the rewards you would get for each level on the Season Pass page. There, you can easily track your progress and materials you’ve already received as rewards 🙂

    When does season reset?

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    Since we’re having a new season, this means that we’re all back at level 0. Redecor is divided into monthly seasons. Every Season has new & unique rewards in cash, gold, and materials, which you can unlock on your way up. You’ve got 30 levels to climb up for 1 month if you want to reach the top (and to collect all the rewards on the way).

    When does a season end?

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    Redecor is divided into monthly seasons. At the beginning of every month, a new Season begins.

    There is a time indicator until the start of the next Season on top of the Season Pass page. The new Season starts for all the players simultaneously, so there is always a common starting and ending date of the Season for all the players.

    I just bought a Season Pass but I don’t have all the materials?

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    With Season Pass, you don’t receive all of the rewards instantly, but while climbing up the levels. You can see the rewards you would get for each level on the Season Pass page. There, you can easily track your progress and materials you’ve already received as rewards 🙂

    Do I have to buy Season Pass every time? How do I cancel my Season Pass subscription?

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    The Season Pass purchase isn’t automated, so there is no such thing as a Season Pass subscription. When the Season ends, your monthly pass expires, so you have to purchase a new Season Pass if you want access to the new exclusive rewards and challenges. Each Season Pass should be purchased separately.

    Can I decide on the Season pass time by myself?

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    Redecor is divided into monthly seasons. There is a time indicator until the start of the next Season on the Season Pass page. The new Season starts for all the players simultaneously, so there is always a common starting and ending date of the Season for all the players.

    What are Star Tokens and how do I collect them?

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    Star Tokens are used to unlock new materials. This can be achieved by either purchasing boxes in the shop or unlocking new materials directly from a specific collection. Star Tokens can be either purchased from the shop or collected by completing challenges. The amount of Star Tokens earned from challenges is determined by the voting rating. You will get as many Star Tokens as the number of Stars you received for your design.

    What is season pass?

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    Redecor is an app game and therefore it is mostly supported only on devices with in-app game features such as smartphones and tablets. Most of the laptops don’t support these in-app games. There are apps, services, and devices that might make playing Redecor on your computer possible but it’s always best to confirm this from the device provider as we can’t guarantee the smooth working of Redecor on your preferred device.